Effective Date: 19-10-2024

At Mentocode, we are committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://mentocode.com/) or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a) Personal Information

When you engage with us through our website, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Company name
• Billing information (when you purchase our services)

You may also provide additional personal details when communicating with us regarding your project or service needs.

b) Non-Personal Information

We may automatically collect non-personal information when you visit our website, such as:

• Browser type and version
• Device type
• IP address
• Pages visited
• Time and date of your visit
• Referring websites

This data helps us understand user behavior, improve the website experience, and diagnose technical issues.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your personal information to manage your project, communicate with you, and ensure the successful delivery of services.
• To Improve Our Website: Non-personal data is used to monitor and analyze trends, user behavior, and technical performance to enhance the website’s functionality and user experience.
• For Marketing and Communication: With your consent, we may send you promotional emails, updates, or newsletters about our services. You can opt out of receiving these communications at any time.
• To Process Payments: Your billing information is used to process payments securely for any services purchased.
• To Comply with Legal Obligations: In certain circumstances, we may need to share your information to comply with legal requests, regulations, or contracts.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that help us recognize your device and remember your preferences.

You may choose to disable cookies through your browser settings, but doing so may limit some functionality of our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the website, allowing you to navigate and use features.
• Performance Cookies: Collect information about how users interact with the website, allowing us to improve performance.
• Functional Cookies: Remember your preferences and enhance your user experience.
• Marketing Cookies: Used to deliver relevant advertising based on your interests.

4. How We Protect Your Information

We take the protection of your personal data seriously and have implemented reasonable security measures to safeguard your information from unauthorized access, loss, or misuse. These measures include encrypted communications, secure payment processing, and access restrictions.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

Mentocode does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, hosting services, and email marketing platforms. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined in our agreement.
• Legal Compliance: If required by law, court order, or governmental regulations, we may disclose your personal information to comply with such legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of the transaction.

6. Your Data Rights

As a user or client, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct any inaccurate information.
• Deletion: You have the right to request the deletion of your personal information, subject to legal or contractual obligations.
• Objection: You may object to the processing of your data in certain circumstances, such as direct marketing.
• Withdraw Consent: You can withdraw your consent for us to process your data at any time.

To exercise any of these rights, please contact us at contact@mentocode.com

7. Third-Party Links

Our website may contain links to external websites operated by third parties. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Mentocode’s website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of our website or services after such changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: contact@mentocode.com